We have adopted a number of key service standards which have seen our client base grow exponentially in a short period of time. We now act for private clients and small businesses all over the world.
We understand that our clients are busy working, running businesses, looking after children and spending time with family. To help our clients, we:
- Are able to visit our clients at home or at their office free of charge
- Guarantee to deal with all correspondence on the same day we receive it
- Guarantee to return all missed calls within 4 working hours
- Are available to talk and meet with our clients outside of office hours
I have no desire to grow Sarah Edmunds Legal in to a large firm – I believe it is better to have a small, committed team with smaller overheads, keeping the cost of the services we provide as low as possible and, certainly, very competitive.
It has always been important for us to add value to the service we provide so, in addition to the above, we also work with a network of trusted colleagues who are able to provide services such as mortgage brokers, surveyors, accountants, tax advisers and financial planners. We would never recommend someone we would not or have not used ourselves.